Reference

Legal terms for your mimi303 account

mimi303 Legal sets out how we handle your account, wallet records, personal data and access from Indonesia.

Account termsData requestsLocal-law accessWallet records
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mimi303 Legal terms for your mimi303 account
CONTACT ROUTES

Get Legal help without guesswork

A clear contact route helps when a Legal question involves your identity, account status or wallet record.

Account policy Use the account support route for questions about registration details, phone verification, access conditions…
Wallet records For a DANA, OVO, GoPay or QRIS record, share the displayed reference and payment…
Data requests Ask support to route a personal-data request to the Legal contact path.
DATA PRACTICE

How we handle Legal requests

Our Legal process is designed around identifiable requests rather than broad promises.

Personal data

We use the details attached to your account to manage access, verify requests and respond to Legal questions.

Cookies

Cookies can preserve session settings and help the account path work across a supported phone or desktop browser.

Account security

Phone verification is required before account access, and an account-specific request may need an additional identity check.

Record retention

We retain account and transaction references for the period described by the applicable policy and operational requirements.

Policy changes

When our Legal wording changes, we publish the current version on this page or the linked policy route.

Request changes

To ask for access, correction or deletion, contact support with your account phone number and request type.

Answers about mimi303 Legal

These Legal answers focus on the questions you may have before opening an account or asking us to change a record. They cover local access, identity checks, data handling, cookies and wallet references, so you can choose the right contact route instead of sending sensitive details to the wrong place.

mimi303 Legal covers account conditions, phone verification, personal-data requests, cookies, wallet records and policy changes. Access depends on local law and applies where local law permits. Read the current wording before opening an account or asking us to change account details.

Yes. Access depends on local law, and our service is available where local law permits. If a rule affects your account or a request, we explain the relevant condition through the Legal contact path rather than asking you to bypass it.

Send a data request through support with your account phone number and state whether you want access, a copy or a correction. We verify ownership before discussing personal records, and you should never include a password or one-time code.

Yes, you can request a correction to eligible account details through the Legal contact route. Include the field that needs changing and the reason. We may ask for phone verification or another ownership check before applying or discussing the change.

DANA and QRIS references may be connected to your account transaction history so we can identify a payment-status question. Send the displayed reference and date, not wallet passwords. We explain which record we can check and what verification is required.

Phone verification confirms that the person asking about an account or data record controls the registered contact. It is required before account access and may be repeated for sensitive changes, including profile corrections or wallet-related requests.

Contact support and specify whether your request concerns browser cookies, account data or a transaction record. We review the category, verify ownership where needed, and explain any retention or local-law reason that affects deletion timing.

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